Month: May 2004

In our league they call off the tee ball games if it’s raining. I’m wondering if that means misting, or a heavy rain. And f there are thunderstorms in the area but not actual rain, do I want my kid standing in a field with an aluminum bat?

[Update: Okay, so now I didn’t get the item when I was expecting it (this morning) and when I called DHL they basically told me they don’t know exactly where the package is, so I should expect in Monday. Uh, HEY! I PAID EXTRA FOR OVERNIGHT YOU BIG DUMP APES! So now I have to call the company I ordered from when the item arrives so I can get a refund on my shipping. GRR.]

Not that the customer service call yesterday was bad, it was just annoying, mostly because the people on the phone really had no information at their fingertips. Maybe management doesn’t want them to say anything that would imply a commitment to a specific schedule. If I’d been in a crotchety mood, I could have asked to speak to someone higher up, but as it is, the item shipped yesterday.

This morning I called DHL (who now owns Airborn Express, apparently) to ask what their window is for delivery, given that I’m trying to organize someone to be there to sign. The perfectly lovely woman on the phone had all kinds of info at her fingertips, told me that for my zip code they deliver up until 5pm, but that I could leave a note saying I authorize him to leave it, sign the note, and the driver would take that as proof of signature. Oh my goodness, how freeing! If you have to leave the house for 30 minutes, you can! If you can’t be home, well, as long as it isn’t raining, you’re set!

I love good customer service first thing in the morning.

I ordered something from a company last night, paying extra for shipping so it will arrive tomorrow, because there will be someone home to sign for it.

The item was listed as usually shipping within 24 hours, and I paid for overnight shipping, so I assumed it would ship today to arrive tomorrow.

Only their order status website just says “on or before the 21st.”

So I got on the phone to explain that

a) if it isn’t going to ship today I need to change the shipping address, and

b) if it isn’t going to ship today, I don’t want to pay extra for overnight shipping.

My goodness, I don’t think what I’m saying is all that hard to comprehend. I was told they’d be happy to change the shipping address for me. “No, I don’t want to change it now, in case it DOES ship today.” I tried to ask if there was a time at which I could assume if it hadn’t gone out, it wouldn’t. You know, the old “order by 3 and we’ll ship it today” thing. That was a hard question. I think I got her to commit to maybe possibly around 6pm.

Oy.

I’m still hoping it goes out today.

Junior made me give his arms a feel the other night. He learned how to do push ups [I have no idea where] a couple of weeks ago, and he wants me to check out his muscles.

“Wow, where did you get those!” I ask, trying to find a bulge on his skinny arms.

Without a trace of irony, or any attempt to be funny, he says “Well, I try to work out” like any trolling-for-females man you’ve ever met.

I tell you, if you’re looking to be amused, you have to get yourself a 6 year old son.

Mr. Dump thinks he broke his big toe (an incident involving his foot and the stairs. I didn’t see it happen). You know nothing good will come of this, right?