The Big DumpTruck

It's like a whole piece of me is missing. I have the shakes, for goodness' sake. How am I supposed to get through the rest of the day? I'm only human, you know.

For part of the day yesterday, I got confused and thought it was Friday. I cannot tell you how much it stunk when I realized that not only was it not Friday, it wasn't even Thursday. Goodness, that was a moment of torture.

The morning team on XLO was telling a "horror story" this morning about this woman who lost all the photos of every major event in her life because they were all on Ofoto and she hadn't read the fine print in the agreement that said if you don't buy something every 12 months, they reserve the right to remove your account. This woman had pictures from her wedding, birthdays, Christmas, etc. and it's all gone.

I'm flabbergasted. Firstly, because I never thought of Ofoto as a free storage space. I always thought of it as a place to upload pictures so you can order prints. Or maybe to share with other people who might want to order prints. But as storage? No. It's a side benefit, but no. Then I was also flabbergasted that this person would upload her photos and then not keep copies of the files on her hard drive as a backup. Or burn them to a CD. Sheer insanity. You don't throw your valuable memories on a website you don't control, and then delete all your personal copies. NEVER EVER! Did we not live through the dotcom bust when websites disappeared without a whisper? And it's not like you can download the original files back from Ofoto once they have them. What if you wanted to do something else with the file?

Lastly, she changed email addresses and didn't update the one on file with them, so they sent 5 warning emails and she never got them. I would say that at this point, she can only blame herself. I'm not saying "too bad" but I am saying that you have to use common sense. If all your child's baby photos are only available on a photo printing website like Snapfish or Ofoto, you'd better order up prints of all of them in case something happens. Do not trust 3rd party companies to own and care for your files. I am telling you this as a customer service, because apparently this isn't quite so obvious to everyone.